I had a customer come into the store today claiming that they were here with their little dog to do a make up class because the customer had missed their last session.
Which, okay fair. It's not an uncommon occurrence as life happens and customers who sign up for training classes can struggle to make it to every single one.
But today was more notable because well...my dog trainer wasn't scheduled to work today.
They usually have today off.
So to have a customer claiming that they had a make-up class for today...struck me as not correct.
Because I'm pretty confident my dog trainer wouldn't schedule a make up class on their day off. They know their schedule well enough to not do that.
Which made it more than likely that this customer had misremembered the day.
Unfortunately...I couldn't tell from the dog trainer's records....when exactly this customer was supposed to have a makeup class....which meant I needed to call them and leave a message and ask when this class was supposed to be.
Yah.
The customer ended up being a day early. Their makeup class is tomorrow. Not today. *shakes head*
-Sarnic Dirchi
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