Wednesday, June 9, 2021

Reset

 Gotta love it when things go wrong at work. *exhales*

Our Register 2 ended up giving me major issues today.

Which isn't surprising. Register 2 ends up being the problem child most of the time out of our 3 registers we have up and running.

In this case.

The pinpad on the register stopped working.

Which honestly....I probably should have given it ten minutes to calm down and then seen if it would work again.

But instead I was like "Oh, let me just shut it down and start it back up again real quick"

Ha. Real quick.

No. Somehow the register decided that the shut down start up process wasn't it's thing...and refused to go beyond a certain point.

And like...I couldn't just leave the register to sit there like that.

As I would eventually need to pull out and count the till when we closed for the night...and I couldn't exactly do that if I never got to the point where I could open the register back up again.

So I ended up having to call our solution center ---and be on hold for forever---in order to talk to a guy on the phone about how to fix the issues.

Thankfully it wasn't a major task to fix once the dude finally connected with me.

And the register got back up and running easily enough once the Tech dude worked his magic on the other end.

But yah...having to go be all official on the phone is....stressful.

Hopefully I don't need to make that call again anytime soon. 

But knowing our registers...it's only a matter of time.

-Sarnic Dirchi

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