Why Only One!

A customer approached me today, holding a three way valve thing that would allow you to control the airflow of three different air tubes.
And he was rather excited about it. "It was just what he was looking for" though he wasn't using it for fish tanks. He had some other system in mind for it.
But in order for it to work he needed more than one.
So he wanted to know if we had any more of this 'new product' -as he told me it was a new product though I know we've carried that particular thing like....the entire time I've worked here. So years and years.

In any case. I went the extra mile to go look up if we had any more of the product.
Nope.
Just the one.
To make it worse we had none on order.
And none listed at the supplier either.

Which meant I had no idea when or if we'd get that in again. 

It also didn't help that the next closest sister store to carry the product...was two valleys over. 

So understandably the customer wasn't happy.

But like...he ended up not buying the valve thingy.
Because he didn't want to go hunting all over the valley for it.
He was like "I'll go to Walmart and get it!"

…..
Which slight problem with that.
The piece he was holding....was under the brand name that can only be found in OUR stores. No other stores.
So....unless other stores sell it under their own brand names....

I really don't think he'll find it anywhere....let alone Walmart...

Still. Hopefully he managed to find what he wanted...without looking all over the valley for things....

But the funny thing was....
He kept saying it was new right? 
That there was a sticker and everything.
And was upset because why would we carry a new thing if we didn't have more than one and the supplier was out? What was the point of that?

Well after the customer had left, I went and put the product back in its spot...and found this 'new' sticker he'd been talking about.

It was a "New Lower Price!" sticker.
Aka....the product was now being sold for less. 
Not that it was new.

*shakes head*

-Sarnic Dirchi