Customers get upset over the oddest things.
We had this lady buy one of our smallest dog tags. Like one thats more the size of a nickel rather than a quarter.
And she got upset.
Because the tag couldn't fit all the information she wanted to put on it.
The tag says they can fit 'four lines of text' but like...the size of the tag does influence how many characters can fit on each line.
So obviously smaller tags will hold less information than larger tags.
And like....I only caught a glimpse of the screen. But the customer had this entire paragraph of text that she'd been attempting to fit on one side of the tag.
Obviously it didn't fit. It wouldn't fit. The text would have needed to be microscopic in order to fit it all and what's the point of having words on the tag if you can't see them to read them? *shakes head*
She ended up buying a different tag and I didn't hear more after that so I'm assuming she got all the information on the new tag.
-Sarnic Dirchi
No comments:
Post a Comment