Monday, May 3, 2021

Change My Mind

 Had a customer in the store today who told me that they wanted two of our nerite snails.

The smallest ones.

And handpicked out said 'small' snails by themselves.

-Yah they were the littlest ones.

So I grabbed them, bagged them up, handed them to the customer and sent them on their way.

Except...the customer came back like...two minutes later and said that they had changed their mind.

They wanted to get one of our Kuhlii loaches instead.

Which I'm not sure why they couldn't have just had me...grab both?

Like the customer could have gotten both the snails and the loach...unless there was an issue with tank size or maybe budget?

Who knows.

Like loaches tend to just eat food off the bottom of the tank, while the snails would help with an algae problem...

So not sure why the customer wanted to switch them out as they don't quite do the same task...unless you know, they were just getting the snails for aesthetic and not for their algae eating abilities and they decided that the loach would be a better aesthetic? 

*shrugs*

The interesting thing is that while the customer wanted the 'smallest snails' when it came to the loach they ended up wanting one of the bigger ones.

....Not sure why....but yah.

Customers are interesting.

-Sarnic Dirchi

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