Monday, November 23, 2020

Can't Press That

I got stuck on register helping customers for a bit. And I had a customer come through the line who wanted to pay for a nail service that was done for their dog. 

Only they weren't happy because they'd been told on the phone that the service would cost $13 but they were being charged $15 for it.

After checking with the Head Manager, I got the okay to adjust the price. 

And it should have been a simple transaction after that point.

Only the customer apparently was a germaphobe.

Because they refused to touch the pin pad in order to complete their transaction.

But like...I couldn't see why they were being so paranoid about it because I had literally cleaned off the pin pad seconds before they were to use it because the customer in front of them hadn't been wearing a mask so to be safe I was doing a deeper clean on everything that customer had touched.

But this customer was like "No one ever cleans the creases though!!"

Like...because people don't have to? MOST people just touch the middle of the button. 

But the customer was acting like a stubborn 3 year old 'trying' to press the button but 'failing' to press the right one to finish the transaction.

I finally had to press the button for them in order to move the line along.

But like if you're that paranoid about touching things why come into the store at all? Were you like this when you touched the door of the grooming salon to enter and exit it to get your dog? Why weren't you wearing gloves if you were so worried about it?

*exhales*

It was annoying. So very annoying. 

-Sarnic Dirchi

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