Saturday, November 21, 2020

Grooming Appointment

Gotta love the stress of a Saturday morning.

I had a customer call the store wanting to know if they could get their dog into the salon for grooming.

Today.

And well..the groomers were quite busy and even though I informed them they had a call on hold like twice...they couldn't get to the phone. 

But I already figured that they wouldn't be able to get someone in for a groom today.

Because this is the Saturday before Thanksgiving, and from what I was told by the Groomers is like the busiest Saturday of the year. -i would think around Christmas would be busier...but who knows.

So I ended up getting on the phone with the customer and telling them that there were no openings.

But instead of being uncomplicated and going "Okay." and hanging up they were like "What about tomorrow? What about next week?"

*exhales*

I ended up telling them that the groomers were booked out through at least Mid December.

Though the Groomers themselves were like "til the end of the year!" 

So who knows.

But basically it's kinda amusing that people think they can get their animals in for a groom on the same day right now.

As due to the pandemic we can't have as many groomers in our grooming salon to ensure that social distancing is being done.

Which means we can't schedule as many appointments....

Sooo many people have to schedule their dogs to be groomed months in advance. 

Yah....I don't envy the people who want to try and get their dogs groomed last minute. 

-Sarnic Dirchi

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