Yelling

So a customer called the store asking if we had a certain type of dog cone in stock. One of the inflatable ones.
Only it was for a kitten that she'd just gotten fixed.
So she needed the cone to be itty bitty. 

….I don't carry that size. 

But while I was trying to explain that to the customer....

She suddenly starts yelling.

Not at me.

But I'm guessing it was at her kids? 
Though at the same time I feel bad if they are her kids.
Because she was just being so....mean. Yelling at them for a good minute or two while I was on the other side of the phone.....holding it out away from my ear so I wouldn't go deaf.

Like. First off.
Why yell at kids? 
Like...she was apparently using a corded phone....or maybe her cellphone was plugged in? Idk she was yelling at the young ones for standing on the 'cord'
Second....why do you have a corded phone if that's what you're using?? O.o 

But yah.
She seemed at her wits end.
Trying to deal with kids.
And trying to find a solution for her cat. 

Which I was giving her possible ones....she just didn't want those to be her solution. *shakes head*

But yah.
Not a fun way to end the work day.
Getting  your ear yelled off....
Like I wasn't even the focus of it.
But it still put a damper on the day. 

-Sarnic Dirchi

Fast Fast

Giant Day Geckos are Evil. 

Not specifically evil evil.

But they're definitely difficult to work with. 

*exhales*
Because those creatures are FAST.

Like I thought Anoles were fast. 
These day geckos?

Are faster.

They're like the 'blink and you're gone' fast.

Which makes doing the bedding change for them extremely difficult.

Because I have to catch the lizard and put it in a different container so I can clean out the cage. 

And the Day Gecko we have in currently.
Is such a spaz.

Like you look at him wrong and he's zooming about the cage.

The gecko nearly escaped like four times. 

Definitely nerve wracking. 
Because the gecko was FAST.

Gah.
So stressful.

Thankfully I managed to get him out and into the container and then back into the cage without him escaping.

But definitely will be happy for that one to go find a good home.

-Sarnic Dirchi

Need $$$

I had a couple of teenagers come into the store today. Younger ones, like high school aged...maybe. They looked young. In any case. The two girls wanted to pet one of the kitties.
And they basically fell in love with the cat, taking video that they wanted to post online and talking about seeing if they could earn the money by the end of the week to be able to adopt out the kitty and if their friends would help them out.

Which was thoughtful of them.
Because they didn't want the kitty to remain there at work longer than necessary. 
*shakes head*

The main problem with that....
Is that they didn't appear to be 18.
Which is how old you have to be to adopt out a kitty.

So even if they were able to earn the money before the weekend.
They wouldn't be able to adopt the kitty without a parent being there. 

I am curious on whether or not they'll try to do it.
I hope not.
But I am curious.

-Sarnic Dirchi

Small Spaces

A customer showed me a picture of her fish that she has, wanting me to identify what sort of fish it was.

From the looks. 

It was a goldfish.

Yet. When I told her that the customer was like "BUT IT DOESN'T ACT LIKE A GOLDFISH" 

Why?

Because it just lays at the bottom of its ONE GALLON bowl all day and doesn't go up to the surface to eat food.

So she wanted to get another goldfish to give her current one a friend.

Which is a good idea because goldfish are social and like to have a buddy.

EXCEPT

the fish in a BOWL a one gallon bowl.

Already it's too small for one fish.

Especially because in the picture the goldfish looks to already be a good 3 inches or so long already.

Which means it's too big for the bowl.

And she wants to put ANOTHER one in. 

Despite my best attempts to tell her to get a bigger tank or a tank with a filter.

She was insistent that the bowl would be fine.

*exhales*

So I told her she would need to change the water more often than she had been.

Because she wasn't taking no for an answer.

And got her another goldfish.

Hopefully it does alright.

But we'll see....

-Sarnic Dirchi

Stockpiling

I'd just gotten back from lunch and was walking back to my department when I saw a customer down the filter aisle with a handbasket in well hand, standing on one of our stepstools reaching into our overstock shelves.

What was he doing?

Pulling out filter cartridges and piling them into the basket.
He must have put thirty boxes of 2 pack or 6 pack filters in there.

And wiped us out of all filters of that size...but one box.
*shakes head*

So considerate of him to leave ONE.
When the boxes of filter cartridges he bought were for our most POPULAR tanks.
Like we have at least a dozen people every week asking for them.
And he left us with ONE.

I really hope there were some on today's truck.
Because otherwise we're doomed until Saturday if not next Wednesday.

*exhales*
I don't understand why he needed to stock up with so many though.
Like I happened to pass the register when he was checking out.
And he spent $300 on those cartridges. 

*shakes head*

-Sarnic Dirchi

Tell Me All About It

Had a customer come into the store today looking to get some sort of filtration system for his 75 gallon tank, which it's pretty easy to guide customers to the filters and help them pick out one, but he proceeded to pull out his phone -because he'd been doing his own research- and showed me this electronic filter system he'd found online.
Which appeared to be super cool! I mean electronic filters that tell you when things that need to be replaced and make it super easy to keep the filters clean and such? 
It's awesome.

Only.
I'd never seen or heard of them before.

And the customer was expecting me to give my opinion on them and tell me about them and how to set them up....

And like...dude I don't know.
I hadn't known it existed before that moment.
I don't sell it in the store.
I didn't osmosis the information needed by staring at the screen of your phone. 

*shakes head*

I did my best to tell him about the filters we DID carry.
But he wasn't sold on them.
and left to go check out other ones elsewhere. 

-Sarnic Dirchi

Which Powder?

A customer came into the store today looking for a specific powder to put on his dog's nails to stop it from bleeding because he hit the quick and needed to make it stop. 

But my coworker couldn't remember what it was called and so asked over the radios if we had any "septic" powder.

They meant to ask stypic powder.

And when I asked to double check.

the manager was like "Stypic/Septic. Same thing really." 

*shakes head*
No...no its not. 
*shakes head*

But I was able to help the customer find the stypic powder he needed. So yay. :) 

-Sarnic Dirchi