Monday, June 24, 2019

Discounted? I Think Not

A young customer called on the store today. Probably preteen or teenager aged.
They wanted to know how much it would cost to get a tortoise and the setup for it.
To which I told them that it would be around $300-$400 to get the setup and the tortoise. 
-As the tortoise is like $120 and then a cage can be another $150-$250 depending on the brand and what's included and such.

Young customer didn't really like that price range and tried to find out what exactly they didn't need to 'waste' their money on in order to get the tortoise for a lower cost.

Not much really. Not from our store.
The kid wasn't to be dissuaded though. They were like "Can't you lower the price for me? I only have like $150" 

Ha.
We're not a bargain store kid. It isn't online classifieds or the D.I. We don't lower prices unless the item is on sale or marked reduce to clear.
Sooooo no I can't give you tortoise and cage for practically half off. You either can afford to get the cage OR the tortoise, not both for that price. 

Kiddo didn't like that much. So I gave them suggestions on places to look for either cages or tortoises that cost less. 

In any case.
I figured that it was funny that a customer wanted us to lower the price so that they could buy something, but didn't think much more on it.

Until a different customer came into the store looking for a particular fish tank.
A 20 long gallon tank. 
But unfortunately we didn't have that one in stock.
We did have a similar tank that came with a lid in our reptile section.
But it cost twice as much. (Because reptile things like to cost more apparently)

The customer didn't want to buy a tank that expensive.
Didn't want me to call our sister store to see if they had the 20 long in stock.
And also didn't want to have to go to the competitor store up the street.

So customer asked "What discount will you give me to take that tank off your hands?" 

Uhh...None?

Again. This isn't the classifieds. This isn't a mom and pop store. This isn't the D.I. We don't sell things for less to just get it off the shelf. We sell it to sell it. So unless said product is damaged or broken in some way. There's no reason to give a discount to a perfectly good item.
Sorry dude. No discount for you here. 

*shakes head*
So weird to have practically the same situation happen twice in one day.

-Sarnic Dirchi

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