Loose Puppy

A dog without a collar wandered into the store today.
The cashier immediately grabbed a temporary leash and caught the puppy.

But after a couple of minutes of waiting for the owner to come in... and no one showing up....
The cashier called for help.

Because what random dog just runs into the store?

Turns out it wasn't so random. 

No, apparently one of the groomers had been grooming the dog,
But needed to take a break.
And so had locked the dog up in a kennel.

Only.
Apparently the lock to that cage in the back was broken.
So the dog somehow managed to get out of the cage.
and then somehow managed to pass by at least three other groomers, and maybe customers, and out the grooming door and into the store and then outside....and then back inside....

Without anyone noticing...until the point where the cashier saw the dog.*shake head*

It's crazy.

And our head manager was freaking out because what if the dog had run out into the street and been killed? What if it had been injured?! What IF?!

Thankfully though, the dog hadn't wandered far because it's cold and rainy outside today.

But still.
It's crazy.

How in the crazy of the store...
One dog managed to slip by so many people without being noticed. 

-Sarnic Dirchi

The Hamster Problem

I don't have the full story for this.

But earlier today, a customer came into the store with a bunch of hamster products.
Cages, food, houses, etc. 
Basically a whole start up on getting a hamster.
But I think...maybe it was two kits?

In any case.
They were returning everything. 

-I kinda figured it was a) a joke gone wrong b) their hamster died and they didn't want to try again or c) some other situation where they ended up not wanting the hamster.

Apparently everything was in 'unsellable' condition aka -dirty/not cleaned.
So we returned a bunch of product we couldn't resell. *exhales*

And I think the customer took their refund and....left?
Maybe bought things?
But like. I don't know it wasn't that big of a deal. 

However.

Some time later. (not sure if it was minutes or hours) 
The customer came back in. (if they'd even left at all)

To complain...

I'm not sure fully.
But apparently they hadn't gotten the 'correct' refund? 
I guess they got back less than what they'd paid for?

*shakes head*

Not sure.

But this customer kept up a running series of complaints as the Manager took over the return process to help get the right amount of money back.

(I think)

But the process was taking a while.
I feel like a good twenty minutes went by.

Not helped at all by the fact that I saw the customer walk away to point at something or grab something and then come back....

At one point they even wanted the manager to return a gift card? 
Like...we don't do that.
We don't return gift cards. 
*shakes head*

But apparently....

From what my coworker tells me.

The customer had bought a ton of hamster stuff with the intention to breed the hamsters.

-Which I do wonder if they bought two hamsters from our store because like....breeding would be impossible then because we only sell males. *shakes head*

But in any case.

The customer wanted to breed the hamsters.

And then sell them back to us for a profit.

Which is a cool idea in concept.

Only it doesn't work because we don't accept animals unless it's from specific breeders that we go through.

So we wouldn't be able to take any hamsters from this customer. 


In any case.
The customer kept up like a running commentary the entire time.
I couldn't hear what they were saying.
But like I could hear their voice constantly talking for forever really.

*shakes head*

And it was just...such a weird situation.

So weird. 

-Sarnic Dirchi

Off Go The Lights

*shakes head*

Sometimes I forget that my coworkers don't know things. 

So for the past little while.
The lights on our fishwall have been going out.
Usually it's one or two like...every other week it feels like.

Which is odd because I barely remember bulbs going out on the wall before this year. *shakes head* lol. They last a while. 

But today another light had burned out.
So I went and grabbed the last of the bulbs we had. (hopefully we get more in soon because I'm sure at least six more lights will go out at some point) 

And like I usually do, I opened the door that leads to the area behind the fish wall, to flip off the lights to the section of tanks holding the dead lightbulb.
That way I wouldn't shock myself trying to get the lightbulb out while the lights were on.

And my manager was like O.O Why are the lights off?!?!

O.o Well...because I turned them off?

Apparently he and my coworker with me this morning didn't know....that you could turn off the lights at the fish wall up at the front of the store.

As there's a control panel in the back of the store that allows you to turn on certain lights earlier than they're automatically scheduled if necessary.

But apparently the two of them didn't know that we had switches up front too.

*shakes head*

Which is funny because my coworker at least...knows to flip the switches on in the morning and flip the switches off at night.

But apparently they never knew that the switches were connected to the fish lights. 

Now the do. ^^;;

And I got the bulb replaced too! ^^;;

-Sarnic Dirchi

Trying To Leave

It's funny.

They scheduled me to be off earlier today at work.

But I ended up staying half an hour later then planned because we got hit with a rush of people just as I was prepping to clock out.

There was a line of customers and only one cashier.

The manager was stuck with the cats as another set of customers decided if they wanted to adopt one or not.

My replacement ended up getting snagged by customers to help them in the Dog section of the store.

Leaving me to quickly back up cashier, grab fish, and help a customer grab a dog cone, as well as let customers hold guinea pigs...

And it's crazy.

How rushes happen like that.

Like the store had literally been dead for almost the entire day.

But right then was when everyone needed help. 

*shakes head*

So it goes I suppose lol. 

Time Away

I'm so grateful to my work for their willingness to let me leave at the drop of a pin when...well, when tragedy struck my family. 

I'm grateful for work that is willing to cover my shifts, willing to let me have all the time off I need so I can be with family. 

So grateful that I have this job and this understanding.


I meant to return to posting in this blog on the 14th...but tragedy struck and I lost my Mother Dearest that day.
Found out while I was at work.

It's...it's been hard.

Posts will continue on this blog when I return to work.

For now though I'm focusing on being with family and supporting them however I can. 

-Sarnic Dirchi

A Further Discount?

So. 
We have this tank in the store.

a 65 gallon tank.
That is currently discounted.

For the simple reason that a customer accidentally broke one of the glass lids that go on top of the tank...therefore the tank is missing one of it's two lids.

So the tank has been discounted 25% to account for that missing piece.

But bonus for buyers...

Is that the tank/stand combo is usually like $400.
But due to our monthly sales...

It's now on sale for $250. 

Nearly half off.

Which when we add in that 25% discount, which is taken off of the sale price and not the full price....

Really you're basically getting the tank for half off. 

A good deal.

But I had an older couple come into the store today.

Who were less than pleased that the tank was missing it's lid. 
Even though I explained that's why we took an extra 25% off the tank. 
To account for that missing piece.

I even mentioned that we sold glass lids...albeit the lids aren't wide enough (though are long enough) to cover the entire gap because the 65 gallon tank is a bit wider than typical glass tops.

And the glass tops we do sell are like $15-$30.
So it's not like you're breaking the bank to buy a new lid.

But the couple...wasn't having it.

They were focused on the missing glass lid.

The dude was like "I could make one from Plexi but that's like $50 right there!

*coughs* Well...considering the tank is half off....I don't think $50 if it is that much....is that big of a deal??

But he was like "Will you give us the tank for $150?" 

O.o

Uh.
No. 

Like. Sure. If the tank was damaged. If the stand was damaged. If it was anything major...than maybe we would discount it that much.

But like....it's just one glass lid.

And the tank is already basically half off.
So why...go lower than half off for a tank that's overall fine?

I mean a stand itself is usually $150. So you're basically asking to buy the stand and get the tank for free.  

*shakes head*

We can't do that.

So....the couple said they'd 'think about it' and left. 

*exhales*
Oh well. 

-Sarnic Dirchi

-This blog will be taking a brief hiatus and will return Nov 14th 

Dwarfs?

I had a customer call the store today.
Asking if we would accept the return of live fish...because he had a couple of Gourami's he'd bought a little bit ago...that weren't playing nice to each other and he realized he had a regular gourami and a dwarf gourami and didn't want the regular one anymore because it was aggressive.

Which I could see why the customer was asking.
Because they knew that we would return dead fish within a two week period...
But apparently whoever had helped him the first time hadn't clarified that we'll accept the fish back for any reason with two weeks.
So yes...we do accept them back alive.

His only problem?
He was outside the return period. 
By like a week. 

However.
I was in the mood to be helpful.
So told him that if he brought them in, I could return them for him.

As he had mentioned wanting to exchange them out. 
Which is more helpful than just wanting his money back.

Though at the time I was confused how "One of my dwarf gouramis was a regular" could have happened.

I mean the dwarfs are in separate tanks from our regulars.

Though in retrospect...it makes sense that they could think all the gourami's were dwarfs...if they didn't look close enough or weren't paying attention....

And when he brought in the fish...
Sure enough one of them was a blue gourami instead of a dwarf lol.

But yah.
He ended up returning both fish.
And got six other fish in exchange.

So I think he went home happy. :D yay. :D

-Sarnic Dirchi