Discount the Discount

O.o
Some customers are just crazy.
I had a woman come into the store and she was looking at our tanks.
To which she zeroed in on our 125 gallon tank that we sell.

-It's my favorite I'd buy it if I could.

Which lucky for her, it happened to be on sale for a pretty good price.
Only....
It wasn't good enough for her.
Because you see she had to buy another filter as well (one of those expensive canister ones) so that she could have two going to ensure the tank was well filtered.
So she wanted to be able to buy that filter...without spending any more money.

So she had me page a manager up to the front of the store.
Without telling me why.
Which I did.

And when the manager showed up.
You know what she wanted from him?

To discount the tank further.
O.O

Really?
Honestly. Really?
The tank is already on sale, saving you $200 already and you want to discount it further?

Sorry.
We don't do that.
We don't discount perfectly good tanks with no cracks, broken pieces, or damage just because you ask.
It's great that you want to save money.
But we can't help you save money in that way.

Crazy lady.
To top it off,
She wanted us to also deliver the tank to her house for her.
-As her husband had a bad back, so couldn't help with lifting.

That is something we also don't do.
It's a great thought that I'm sure customers would love and take advantage of if it was ever implemented in the company, but currently it's not.
We could actually lose our jobs if we did that sort of service.

So...strike and strike again for the customer.
No discount, no delivery.
She left without buying the tank. (though she did buy fish for a preexisting tank)

-Sarnic Dirchi