Golden Goldfish

Had a woman come in today wanting some goldfish to feed to her turtle that was now out in the pond for the summer.
So she had me catch some 20 large ones and 40 small ones with the specification that none of them be brown.
Which makes sense. I've heard that request from customers before because some turtles apparently struggle to see the brown goldfish in the water as compared to the bright orange ones. 

Thankfully, my recent shipment of small goldfish had had more orange goldfish in it this time around -as the last batch had been almost all brown- so it wasn't as difficult to fish out the required color. 

The interesting thing about this interaction though....was the fact that the woman apparently freezes the small goldfish, and then puts them on skewers/tongs and has to turtle eat from that. O.o 

That's definitely a new one.....Fish kabobs for turtles. *shakes head* 

-Sarnic Dirchi

Egg Crate

Sometimes it's amazing what customer preferences stick in your head. 
I mean, I encountered the customer once before. A shift or two ago.
Recently because I recognized her and I had to wonder why she was back in the store already. 

And she was memorable just in how she interacted with her children....not in a good way. One of those "Be quiet we're doing this my way" sort of people. 
I felt bad for the kids honestly.

In any case.
They were grabbing crickets that other shift.
And the woman had stated that she didn't want egg crate in her bag because it makes it hard to get the crickets out.
Which easy enough to do.

And when she came in today...for more crickets (as well as fish filters) I was like "No eggcrate right?" 

To which she nodded.

Really, I was just kinda surprised that I remembered that detail. Because like...I talk to lots of customers during the course of the day and I don't always remember them if they visit again. :S

-Sarnic Dirchi

Bison Brand

I had a couple come into the store today, looking for a particular dog food, though they couldn't quite remember the name of the brand.
All they knew was that the flavor was Bison and that their picky eater of a dog really liked it.

I knew that Blue Buffalo had a bison flavor.
And thought there were other brands that had the flavor as well. 
But after a quick look around I couldn't see them.

So I told the customers of the one flavor, showed it to them. 
And left them to decide on it. 

However, before I got too far away, I encountered my manager and asked him if he knew of other brands that had the bison flavor.

And he was able to point to two other brands.
Which I then returned to the customers to say that we'd found two more. 
And they decided to go with one of the other brands I showed them because it was less expensive than the blue buffalo they were going to buy.

^^;;
So yay for going the extra step and helping them out. ^^;;

-Sarnic Dirchi

For You

I helped a guy and girl out today, who were looking to adopt a kitty.
Not for themselves as I originally thought.
But the guy was looking to get a cat for his mom.
Why?
Because he was heading out on a mission in like...four days.
And she'd be the only one left in the house.
So he wanted to get her a cat so she'd have someone there with her while he was gone.

Which I thought was rather sweet!
Like. Awww a kitty to keep her company!!

The main thing was...they were surprising the mom with this cat.
So hopefully....:S He stays well behaved for her, and she loves him to pieces because the orange tabby they picked out was such a sweet kitty and loved to cuddle and I'm going to miss him tomorrow when I come into work. 

-Sarnic Dirchi

Squish

We had a customer come into the store yesterday to buy 150 crickets.

Which it's not common to get such a large number requested. Happens maybe once or twice a week. 

In any case.
She got the bag of crickets.
Took it up to the register to pay for it.
And once the cashier had scanned in the number of crickets, the customer gave the bag of bugs to her son to hold. 

And apparently.
While she was paying and the cashier was distracted.
The boy was going through and squishing the crickets one by one in the bag. 

O.o
He managed to kill about 50 of the bugs before anyone noticed and stopped him.
The mother was like "WHAT ARE YOU DOING?!"
And the boy was like "I'm squishing the crickets!" 

O.o 
Like....was this your first time with bugs kid? Like...do you not know you need those to feed your pet?? Like....why? Why? What made you look at the bag and go "Oh yah I'm gonna squish these!!" 

*shakes head*
I don't know what happened after that point since I wasn't there.
But hopefully the boy didn't kill any more of the bugs before they got home.....

-Sarnic Dirchi

More Discounts

Had a customer today who thought one of the harnesses she was wanting to get was 12.97 with an additional 40% discount.

Unfortunately for her, when she went up to the register...she found that it was ringing up for 26.99 instead.

To which she complained.
It wasn't the right price. She was supposed to get 40% off of it too!!

So I was called up. 
To double check.

So I went back there.

And found the 40% off price.
A big sign over some harnesses...though the description on the sign didn't quite match what was below the sign....but since it was under that spot I was like 'yah we can give her the 40% of the price.'

But double checking that section for said price....
I found that only one peg of harnesses had a price tag on them.
All the others were unmarked.
So therefore...they weren't priced. Which meant we would need to go with the price it rang up as.

But the manager had stepped in by that point to say that we could give it to her for either 40% off or the 12.97 price.
Whichever was cheaper.

Turned out the 12.97 price was cheaper.

Only.
The woman no longer wanted the harness.
Why?
Because it was too expensive for her.
She was wanting the 40% off the 12.97 price and didn't have enough money to get the harness and everything else she was purchasing.

Unfortunately we couldn't discount it that much. Because that would be like a 90% discount. :S waaayyy too high especially considering we were already giving her like a 75% discount on the actual price. 

*shakes head*
So she didn't get the harness in the end. :( 

-Sarnic Dirchi

You're OUT?!

A woman called on the phone today.
Wanting to know about our leopard geckos.

And I responded that we were out of stock currently but I could answer questions she had.

Well....she wasn't too happy to hear that our leopard geckos were out of stock.

Why?
Because they're half off currently. 

-Which explains why we don't have any. They got bought. 

And didn't like the fact that I couldn't tell her when I would be getting more in.
Because they can appear anytime between Tuesday and Friday.
And with the 4th of July happening this week....
It's unknown how the holiday will affect our reptile shipments. 
So I couldn't guarantee to her that we'd get them in before the sale ended on the 4th. 

Nor did she like that we couldn't do a raincheck for her either on the price. 
(We stopped doing that like my second year there?) 

In the end she was like "Well can you call your sister store and ask them if they have any?" 

Which....if she'd been there in the store, I wouldn't have had an issue with.
But like...
I was on the phone with her.

And I wasn't about to put her on hold to call our Sister store and play telephone for her. Because I couldn't see that going over well.
So I instead gave her the number of the store for her to call.
Because like....she can call the store herself and ask. 

*shakes head* 

It was a bit later, after I'd hung up with her....
That I could have easily checked to see if our sister store had any in stock.
Because I'd had our scanner in my hand at the time I took the call. 
And I could have used it to check our sister store's inventory as we have that ability. 

*exhales*
Whelp. I know better for next time....

-Sarnic Dirchi