Tuesday, July 3, 2018

More Discounts

Had a customer today who thought one of the harnesses she was wanting to get was 12.97 with an additional 40% discount.

Unfortunately for her, when she went up to the register...she found that it was ringing up for 26.99 instead.

To which she complained.
It wasn't the right price. She was supposed to get 40% off of it too!!

So I was called up. 
To double check.

So I went back there.

And found the 40% off price.
A big sign over some harnesses...though the description on the sign didn't quite match what was below the sign....but since it was under that spot I was like 'yah we can give her the 40% of the price.'

But double checking that section for said price....
I found that only one peg of harnesses had a price tag on them.
All the others were unmarked.
So therefore...they weren't priced. Which meant we would need to go with the price it rang up as.

But the manager had stepped in by that point to say that we could give it to her for either 40% off or the 12.97 price.
Whichever was cheaper.

Turned out the 12.97 price was cheaper.

Only.
The woman no longer wanted the harness.
Why?
Because it was too expensive for her.
She was wanting the 40% off the 12.97 price and didn't have enough money to get the harness and everything else she was purchasing.

Unfortunately we couldn't discount it that much. Because that would be like a 90% discount. :S waaayyy too high especially considering we were already giving her like a 75% discount on the actual price. 

*shakes head*
So she didn't get the harness in the end. :( 

-Sarnic Dirchi

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