Sick?

I answered a phone call from a customer that I'd helped a couple weeks ago with buying a hamster.

She was concerned because she thought the hamster wasn't doing well and wanted him to be checked out.

But she was worried that the return process would take forever. Like an hour or so with extra paperwork and such.

Which wasn't the case at all. 

When returning animals it's a matter of establishing why the animal is being returned, making sure you have the receipt and paperwork with you, and then going to the register to get your money back. 

-As with animals, even if the customer still wants the creature to come back, we return the animal into our inventory and give the customer their money back. 

That way....in case while in our care it happens to die, or the customer decides in the intermin that they don't want the animal back...

They don't have to make a second trip to the store to get said money back.

The plan here was to return the hamster so we could take him to the vet and get him checked out, and then treat him if necessary and then if he gets better (because sometimes they don't) we'd call the customer back and she could come pick him up.

But when the customer came into the store...

All I saw was a healthy hamster.

He was active, his eyes were bright, he was alert, his bottom was clean --which is major in hamsters to make sure they don't have diarrhea, and yah...overall. He seemed fine to me.

The customer though, had been concerned because they came in to find him sleeping on his back. Legs spread out. And just staying that way for a really long time.

Which. O.o Yah....that does sound a little odd.

But I have seen hamsters sleeping in rather weird positions before.

And since he was moving food around, and drinking water, and being a really active sweet hamster that allowed me to manhandle him without once trying to bite me....

I saw no reason for concern. 

So the customer ended up not returning the hamster because I didn't see any issues with him.

*fingers crossed* that the hamster remains healthy. :S  

-Sarnic Dirchi