Fine Print

Had a customer call the store today to double check what a sale tag said as she thought it had been buy a specific brand of dog treat, get a second dog treat half off. But her receipt wasn't showing that sale on it. 

So I went to double check.
And had bad news for the customer.
As the sale is one of those sales that I personally hate because we get a ton of customers who don't read the fine print and then complain when the sale doesn't work how they thought it does.

And this sort of thing always happens with the buy one get one half off sales.

Because it's not buy one product get the same product half off.
No it's buy this particular product and get a completely different product half off. 

In this case. It was buy a Dog Toy that dispenses the Doggy Treat and you can get the doggy treat half off.

So not buy one treat get the treat half off.
Buy the toy get the treat. 

The customer was understandably upset about this particular snag. 
As they'd bought two treats.
But no toys to put the treats in.

And the customer kept repeating "That's misleading. So misleading!" over and over again as if she expected me to be like "Oh yes it is let me fix it for you."

Like nope. That's the sale. Not my fault you didn't read the print.
I mean the print for the Buy 1 is exactly the same size as the words underneath. 
But the customer didn't read what the product was.
It was just the Buy 1 get 1 that she saw and assumed she knew the sale.

So yah.
she's thinking she's going to come back and return one. 
We'll see if she actually does. 

-Sarnic Dirchi