Cleaning Up

So it's a common occurrence to have 'accidents' in our store. 

I mean...if you let people let their dogs come in...of course there are going to be messes to clean up.

And it's interesting to see how various customers handle their dogs when such calls of nature happen.

Like you have the responsible ones who either a) go find an employee and tell them about the spill or b) find the cleaning stations we have around the store and clean up their mess themselves.

or you have the customers who halfway clean up a spill, realize it's too big and just...leave it. Or ignore it completely. Some because the customer is completely unobservant and not paying attention to what their dog is doing. Others because they don't want to have to pick up after their dogs.

But yah...you see all sorts of responses from customers when they are confronted with the mess.

What is different though...is how some of my coworkers handle unpleasant situations.

Like today, I had a coworker who got a bit too close to an overly excited puppy and said puppy ended up peeing on their shoe.

And my coworker was like "Uh...what do I do? I don't have a change of shoes or socks and I have to go somewhere else after this...." 

And I was just left kinda.....confused? Like "What do you do?" What do you do if a dog pees on your shoe?

Well...for one I would hope the shoe had a thicker covering to prevent the urine from seeping into said shoe.

But like....there's cleaning sprays and papertowels at the register?

You could wipe it off?

Or like we have a bathroom in the store...you could go rinse your shoe and maybe sock off in the sink?

Or like....you could take it home (after cleaning off said urine) and then go throw it in the wash/dryer or something.

It just..."What do I do?" Surely you can think of a few solutions? Like...it's not like us managers can do much for your shoe problem beyond quickly switch you off the register so that you can clean off said shoe...but we don't really have anything else we can do to help.

-Sarnic Dirchi