Let Me Hold Him

 Gotta love the customers who just...like straight to your face.

Or at least...confuse their facts.

Had a customer today who asked if their daughter could hold one of the cats in the store.

And they were so confused when I told them that with the pandemic we don't handle the cats and only the adoption group is allowed to open the cages and the only way to get the cages open is to put in an application online at the adoption group's website.

The customer was like "Since when has this been a thing?"

Uhmm...like the whole entire past year?

We didn't have cats come back into the adoption center until like...Septemberish of last year? From March until September the cages were empty.

And it's been a policy that only the adoption groups can open the cages for customers that entire time.

-It's a social distancing thing. we can't really social distance if we're handing the cat to the customer and it's an enclosed space so less ability to social distance again- 

And the customer was like "But last october my daughter was able to hold the cats!! I remember because it was for her birthday!"

Like....are you sure you did that at our store? Because that policy has been in effect and all my associates know to only let the adoption group have people handle the cats.

So unless one of the volunteers or the adoptees were present to open the cages for the cats...the customer couldn't have held a cat at our location.

Like Idk what other stores are doing. But that's been our policy the entire time.

*shakes head*

-Sarnic Dirchi