Wednesday, September 23, 2020

Three Guinea Pigs

Had a customer call the store today asking if her kids would be able to hold the guinea pigs. Because she knew at least one of her kids was allergic to dogs, but she wanted to see if any of them were allergic to Guinea Pigs as the kids were looking to get a pet and they wanted Guinea Pigs.

Now under normal circumstances it wouldn't have been an issue.

But with COVID we don't usually allow the handling of pets unless the customer is planning to purchase it today as you can't really keep the six foot distance if you're handing creatures to people. 

Though from what I heard from my manager, it sounded like if the kid wasn't allergic, then they would be buying a Guinea Pig.

So I okayed it.

And a while later the mother and her kids showed up to have them each hold a guinea pig so she could be sure none of her kids were allergic.

Which basically resulted in the kid holding the pet, petting it, and then touching the area around their eyes to see if they reacted to it...and then I told them to wander around for 10-15 minutes to see if there was any reaction as sometimes it takes a bit. 

The end result?

None of the kids had an allergic reaction while in the store. 

So they ended up getting THREE guinea pigs.

One for each kid.

I was sure to tell the customer that they have a 2 week guarantee with us.

So if it turns out the kid is allergic, they can bring the guinea pigs back. Like a trial period and such.

Hopefully it turns out well. 

We'll see.

-Sarnic Dirchi

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