Monday, March 25, 2019

Spending Habits

Had a customer call today wanting to know if we would be able to look up what he spent at our store last year.

O.o
Such a weird question.
Like....if you want to know what you spent....why not look at your bank statements? Credit card bills? It would probably be easier than asking us to try and look up your information. 

My guess is they were trying to find a way to do a tax write off. But who knows for sure.

In any case.
I told him that we wouldn't be able to.

And he was like "But my wife has an account with you! The membership!"

Which great! But "We only hold records for sixty days." was my response.

Because we do.
we only keep track of transactions made in the past sixty days.
And like we don't keep track of how much individual people are spending in our stores. 
Just how much money we make overall in a day.

So if you wanted specific information?  You'd probably have to go to corporate.
Because the store itself doesn't store any user information on location beyond checking to see if you have a membership with us when you give us your phone number at the register. 
That's it.

So yah. I can print out the receipts of purchases you made within sixty days so long as you have a number with us...

But beyond that?
Nope.
No luck dude.

Sorry. 

-Sarnic Dirchi

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