The Big Bone

I had a customer call the store today from our sister store to check and see if we had a certain type of Holiday Rawhide bone in stock.

Since Christmas is over all our Christmas treats/chews/toys/clothes/etc have gone on clearance. And like everything is basically somewhere between $1-$5 in price. 

And this particular customer was working with an animal rescue group and so was claiming all the larger bones for said group. 

But like...we have a bunch of different rawhide chews to choose from.

So the person was like "Oh I have the SKU! Will that help?" 

Because otherwise the customer was like "well it's a big white bone and the packaging is like blue and white" 

And like....do you know how many bones I have fitting that description? *exhales* You couldn't say "Oh it's the large rawhide bone. White. It has a red bow in the center. It's about the length of my arm? Looks like a bone shape, no other shape." 

That would have been easier.

In any case.

The customer read off the SKU which matched our largest white rawhide bones.

To which I had a good dozen or so still in the store.

The customer was excited to hear that and was like "great! We'll be right over! Can you hold those for us?" 

Sure.

So I enlisted the help of my coworker and we carried a good two dozen giant bones up to the front of the store for the rescue group to come buy.

Only....

When they got there....apparently I'd grabbed the wrong size of bones.
They were "too big." 

Come to think of it the customer had mentioned the like "12 inch" or maybe it was 18 inch bones?? 

Apparently they wanted our 'Medium' sized bones instead of the large ones....despite reading me the SKU for the large bones. *exhales*

Ah well...

At least they found the bones in the sizes that they actually wanted.

-Sarnic Dirchi