Friday, May 22, 2020

Open?

There was a customer waiting outside the store this morning in their car.
Which isn't unusual because the vet opens an hour earlier than the main store currently. 
So customers come to drop off their pets to them.
And we used to have customers come in that early for grooming...but it's been like two or three months now since then. Now grooming opens when the main store opens. 
Though we still have customers come to the doors like 10-15 minutes early for grooming still. 

But it was like an hour before the store opened.
And there was a customer waiting in their car outside our doors.

Maybe they were just waiting for a customer at the Vet?
Maybe they were trying to do an online pick up?? Even though we don't do those for customers before the store opens. 

Who knows.
I didn't go check.
But like 40 minutes before we opened, the customer finally got out of their car and came to the doors.
Maybe they thought we opened at 8?
Which is funny. Because like the only time we have opened at 8 in the past is during December for the Christmas season.
The rest of the year and even during the pandemic it's been 9am.

But I guess even during these times...people don't check to see what time stores open. 

Cus the customer tried to come into the store...only to find that the doors wouldn't open for them. 
Which prompted them to do the 'look about' where they actually go look at the hours on the doors...and realize...that we don't open until 9.

So the customer ended up going back to their car and driving off....which makes sense since I don't think they wanted to sit there for another 40 minutes before we opened.
I do wonder if they ever came back....

-Sarnic Dirchi

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