Only a Phone Number

I feel bad for my manager.
He had to deal with a difficult customer today.

It seemed like a simple enough thing.
Telling the customer that in order to get our discounts offered in the store,
You need to sign up for a membership.

It's nothing hard.
A name. A phone number. An email address if you want it.
Easy peasy.
It takes like 30 seconds really.

And the reward?
You get to save money!! Yay!

Who wouldn't want to do that?
Especially when its FREE.

No cost. Like. Ever.

One customer didn't.

She's one of those paranoid types apparently.

As she believed that we were going to use the information we required.
To data mine her.
And do who knows what data miners do.
Steal her identity?
I have no idea.

And my manager was like "We don't data mine."
Which we don't.
We don't use the information for anything.
Like ever.
The email address sure, the company uses to send emails.
But we're not going to call your phone number and solicit you or anything.

Honestly, if anything, all the information goes into a big black hole.
Never to be heard from again.
*shakes head*

But the woman wasn't having it this customer.
She wanted the discounts.
But didn't want to give out her information.

So instead, she apparently wandered around the store, Asking if she could use other people's phone numbers to get her discount.

Yah....that's....not weird.

It's just a phone number lady.

Eventually my manager just did an override of the system.
To get her her discounts.
And get her out of the store.

Because honestly.
We weren't trying to do anything but be helpful.
My manager was only trying to save her money.

But she wasn't happy at all.
Wanted to talk to our DM about how we were trying to steal her information to use it against her or anything.
My manager gave her the customer service phone number we're supposed to give her.
And she flipped out.
Wanting to talk to 'intelligent people'
And not the associate trained to answer people's calls.
So a few hours later.
She came back into the store.
To try and get our DMs number.
But we didn't give it to her.

Ah.
Honestly.
It ended up getting blown way out of proportion from what I heard.
And I'm glad that I wasn't involved.
I was busy helping my manager out by doing some of the stocking that still needed to be done, as he was being kept from doing his job by this customer.

Hopefully everybody was able to chill out in the end...
But who knows....

-Sarnic Dirchi