Tuesday, February 7, 2017

Two At Once

It's normal for me to deal with multiple customers in a row having the same questions or needs. It's a trend that I'm used to dealing with as odd as they are.

But it's not often that I end up dealing with two customers needing similar things at the same time.

I had been called to the fish wall to help a customer.
Which was interesting only in the fact that I was already AT the fish wall and there were no customers in sight.
*shakes head*
The customers who go straight to the register to request aid without looking around first bug me as if they would have looked a bit, they would have seen me right there.

In any case.

A woman approached me with questions about the betta fish. As she was wanting to get one and needed answers about them.

Only for like two seconds later another woman to come around the corner, also needing help with betta fish. Though her situation was a bit more complicated in the fact that apparently, a family member had bought a betta fish a couple days ago, only for the mother of that house to not approve having a fish as a pet. So it was given to this lady (grandmother?) to keep.
However, the fish that the people had bought, the woman thought that it wasn't healthy. The tail fin was more ragged than she believed it should be. Personally the tail was a bit lopsided, but otherwise looked alright.
It could have been an easy exchange. If she'd had a receipt.
But she didn't.
So it made the who process more complicated in exchanging out the fish. Even more so as she wanted to get a betta that looked exactly like the one she was returning so the grandchild wouldn't realize that she'd switched out the betta fish when she came to visit.
*exhales*

So I ended up talking to both customers at once.
-As they would interrupt each other with questions. -or at least the second lady would interrupt the first one.

All in all it made for a bit of an odd 15 minutes as I helped them both out.
Still in the end it worked out.
And they both left happy with their fish.

-Sarnic Dirchi

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