Help?

Had a bit of an odd moment in the store where a customer brought in a dog stroller that they had bought earlier today.
But they hadn't brought it back to return it.
No. They apparently couldn't figure out how to put it together.
And so drove all the way back out to us to ask us if we could help them out.

Which like...I don't get it. 
Do other stores have customers do this??
But like...unless we've purchased and used the product ourselves...we don't know how to put together the product in the box any more than the customer does.
It's not like we open up product in our spare time (ha what spare time?) and put thing together and then take it apart again. 

Yet customers assume we know how to put together cages, or what types of filters are with in a tank, or what a specific dog food looks like outside of the bag. 
Nope.
We have no idea unless we've used the product ourselves.

And I don't think any of my coworkers have bought a dog stroller like...ever.

In any case.
Our Cashier said that they could help the customers inbetween checking out other customers at the register. (as we're short staffed, the rest of us were busy with other tasks or other customers and couldn't come up)

But like...in the end the customers didn't even need the cashier's help.

Like I'm not certain if the cashier told them to just read the instructions (i'm not sure they had even looked at them in the first place) or what.
But basically the cashier just had to stand and watch them and they figured it out all on their own without needing further assistance.

Like....you drove all the way out here...and didn't need our help.
*shakes head*
I don't get it.
Customers are weird. 

-Sarnic Dirchi