One thing I do enjoy is helping customers who want to learn and are anxious to learn.
Like when the day is slow and there's not a long line of customers waiting to need help. I do love taking the time to guide and teach new pet parents in how to take care of their pets.
I had a customer come into the store for fish. Though they were waiting for the rest of their family to show up.
As they'd bought fish from our competitor in the southern part of the valley (their first mistake as fish from there nearly always die) and the customer wanted to know what they'd done wrong as they'd thought they'd done everything correctly.
So I did my teaching thing and we ended up guessing that it was mostly the fish...but that the customer also has too soft of water and that they needed the water to be harder before adding in more fish.
This was confirmed when the customer had their family bring in a sample of water and I was able to see that yes their water was soft.
But yah.
It was kinda fun -until a rush hit- to help this customer and their family out in picking new fish that would go well in their tank and guiding them in how many to add and other measures to take to protect their fish and such.
Hopefully the new batch does better than the first batch...we'll have to see.
-Sarnic Dirchi
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