Finally Heading Home

 So for the past two...maybe three weeks? now we've had a customer calling our store practically every day.

Why? Because they'd returned a guinea pig to us to be treated as they'd noticed he'd been injured in his side. 

Which if a customer returns an animal to us and they want to buy it back after getting treatment...they can't buy it back from us until the animal has recovered from whatever reason it was returned for.

So with the guinea pig, we couldn't return it until the wound on the side healed and the fur in the area grew back.

Already I could estimate it would be like 2ish weeks for the wound to heal and for the fur to probably grow back.

And we told the customer that we would call them when the guinea pig was ready to be taken home.

But the customer....i don't know if they just didn't believe we would call...or was just super worried about the state of their pet...but yah we ended up having to talk to them basically every single day.

Which like....the customer has to realize that wounds don't just heal over night....

And that by calling daily there won't be much to report right away beyond 'we're treating it'

But ah.

It was so nice to be able to call the customer today and tell them that their guinea pig was ready to go home.

As the fur had finally shown signs of growing back, and while I usually would want to wait another day or two to have the fur be a bit longer. The moment that the new growth covered the bare skin...I decided it was time for the guinea pig to go back.

If only to save our sanity as this customer was driving all my managers to annoyance with their constant calls to us to check in despite our repeated assurances we would call them when the guinea pig was ready to go home.

Yah. There was palatable relief when the customer came in and finally took their guinea pig back.

Hopefully they don't continue calling with other concerns...but only time will tell.

-Sarnic Dirchi