Tuesday, April 26, 2016

The Perfect Fit

They were an older couple. White haired and all.
Come in to get two of their dogs and another dog (their daughters?) groomed.
Besides that though, they wanted to get some new harnesses for all three pooches.
They just had collars for their dogs, and the dogs were like dogs and pulling at the collars, choking themselves. And the couple didn't want that.

So they wanted help with the harnesses.
But the only way to ensure that the harnesses would fit them.
Would be to try them on.
Which at that point in time was impossible, because they were getting groomed.

So I tried to judge the size of the harness they would need by looking at them through the window.
Which isn't always easy. Especially because depending on which brand of harness you choose...would depend on the size. What is a small in one harness brand maybe an extra small in another harness brand.

So I picked out what I thought was the right size.
And then waited.

As they wanted the dogs fitted, so they wouldn't have to adjust the harnesses themselves. Because those harnesses can be difficult to adjust.

So after forever -it was seriously like an hour or so - to the point where I thought I would be clocking out before they were done.

They finally got their dogs out of grooming.
I spent the next 10 or 15 minutes trying out harnesses on them, fitting them, adjusting them.
Til they customers were happy. And the harnesses fit the dogs comfortably.

And so they left happy. :) Yay for happy customers!

-Sarnic Dirchi

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