That's Not the Sale You Think It Is

It continues to amaze me just how many people can't read when it comes to sales happening in our store.

Like currently we have a sale where it says on the tag "Buy 2 get the THIRD 50% off" on treats/chews.

And I had a customer come up to the register today with four bags. And I told them that the current deal is "Buy 2 get the third half off" so if they wanted to go grab two more treats they could to have the deal apply twice, otherwise it would only apply once.

And the customer was like "Isn't it buy one get one?"

Like...did you not listen to what I just said customer? It was Buy TWO get the THIRD half off." Which means you have to have THREE items for the deal to apply. Since they had 4 items that meant the deal would only apply once, instead of twice like they were thinking.

It took repeating it another time or two before the customer comprehended that they would need to go get two more treats in order to get the 50% off deal to happen twice within their transaction. 

And then it wasn't a matter of 'oh let me go grab these two real quick' no the customer spent a good five minutes looking over the treats leaving me hanging at the register waiting to finish their purchase.

Thankfully no one else was waiting in line but yah....how much more clear do the signs have to be where it says 2 and then THIRD? like....is it that people can't read? Or they just can't count? *shakes head* 

-Sarnic Dirchi