Wheels

A couple came into the store today.
To return a filter wheel they bought, with the intention of searching for and getting the correct size they were looking for.

Unfortunately for them.
We don't carry the biowheel that comes in Marineland fishtanks here.

The only way a customer can get a biowheel...is to buy a new filter.
If they want just the wheel itself, I believe you have to go online to find it.

Which the customers weren't too happy about.

"But you sold us the tank that the filter came with!"

Yes. Yes we did sell it to you.

But that doesn't mean we carry parts for the things we sell.

That's extremely rare really.
Missing tubes, extra hoses, bio wheels etc....we just don't have.

Pretty sure it's a conspiracy thing by the companies who create the products to keep you buying their things and giving them your money.

In any case.

I did what I could to help them.
Ended up getting them a couple of fish and such.

But yah.
They left without the filter wheel that they wanted. Y_Y

-Sarnic Dirchi