There was a gentleman today at work.
Who was looking for a specific filter.
He said that he'd gone to one of our sister stores in the next valley over and they'd had a specific filter system in their turtle tank that they'd sold him on, so he'd gotten it...
But now he was looking for replacement cartridges for that system and couldn't find it anywhere.
So he'd come to our store hoping that we would carry the filter he had so he could buy the cartridges that belong with it.
So after asking a couple of questions.
And getting a description of what his filter system looked like.
I lead him to the filters that we usually use that were in the turtle section.
And thankfully, I helped him find the right size of filter that he was using. (as there were two sizes of filters of the type he described)
And therefore was able to help him find the cartridges he needed for it.
So yay for having the product he needed in stock!! :D
^^;; It's always a good feeling when I can help out customers find what they were looking for when they're not sure what exactly they're looking for.
-Sarnic Dirchi
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