Tuesday, July 7, 2020

Before We Close

I had a customer call the store about twenty minutes before we were set to close down my department for the day.
They wanted to know what kind of hamsters we had in stock.
Because they were looking for a specific kind. 

And with the increase in demand for pets recently.
It's been a lot harder to keep animals in stock.
And to find particular animals. 

It was easy to tell the customer which hamsters we had because we currently only have four left.
A Short-haired syrian, a long-haired syrian and two russian hamsters. 

The customer was looking for a 'smaller' hamster.
Which narrowed down the options to our two russian hamsters.

And the customer was like "Great!" 

Only slight problem.
We were closing my department in twenty minutes.

And they were planning to be at the store...in twenty minutes.

I had to tell them that showing up then wouldn't work.
Since we were closing the department to animal sales at that time. 
To which they were like "But if we show up right on time?"

No. Due to short staff we have to close the department at that time.
And we can't have our associate stay late because we have to keep to our hours exactly.

So the customer was like "What if we're there five minutes before the department closes?" 

Which I can sell an animal in five minutes...if the customer is decisive and on time.

Surprisingly they were on time. And decisive.
So I was able to sell them their hamster before I was off so yay. 

-Sarnic Dirchi

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