A Hole In Information

So I think I read about this happening on a Target Retales Blog.
Where a customer couldn't get their card to work, because they'd punched a hole through the chip in their card because they didn't want the chip.

Well...I thought it was weird. But didn't think anything more of it.

Until I dealt with a customer.
On the register.

She pulled out her card
And to my surprise...she had punched a hole through the chip in her credit card.
Because she didn't want the chip you see.

But when she placed her card into the reader....
Unsurprisingly, since it requested the Chip....
And couldn't read the chip.
Her card wasn't working.

*shakes head*

We just updated our registers to actually have the chip reader, so there's still a bit of a learning curve when it comes to knowing what our registers now can and can't do.

And unfortunately...
If the credit card registers as a chip.
The register is going to demand that you insert the chip into the reader.
It won't let you slide your card.
Nor can I key in the credit card into the machine.

Again and again, she tried to get the card to work.
To no avail.
Because she'd punched a hole in the chip.
*exhales*

After like twelve times.
The machine finally accepted that it would get no information from her card via a chip,
And so finally allowed her to slide her card.

But seriously.
*shakes head*
The whole transaction would have gone much smoother....
If she hadn't put a hole in her chip in the first place...

-Sarnic Dirchi